سياسة الخصوصية
Last updated: 27-4-2026
This Privacy Policy explains how Baraka Haus collects, uses, stores and protects your personal information when you visit our website, place an order, create an account, contact us, subscribe to our marketing, or interact with our services.
By using our website, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. WHO WE ARE
This website is operated by Spark Space International Ltd.
For the purpose of UK data protection law, the data controller is:
Business Name: Spark Space International Ltd.
Trading Name: Baraka Haus
Address: Unit 31, Cygnus Business Centre, London NW10 2XA
Email: info@barakahaus.com
2. INFORMATION WE COLLECT
We may collect the following types of personal information:
Personal and Contact Information
This may include your name, email address, phone number, billing address, shipping address and account details.
Order and Payment Information
This may include order history, products purchased, delivery preferences, payment confirmation, billing details and transaction records. Payment card details are processed securely by our payment providers and are not stored directly by Baraka Haus.
Website and Technical Information
This may include IP address, browser type, device type, operating system, location data, pages viewed, time spent on our website, referral source and cookie data.
Marketing Information
This may include your email preferences, SMS preferences, product interests, abandoned cart activity and engagement with our emails or advertisements.
Customer Support Information
This may include messages, complaints, refund requests, return requests, reviews and any other information you share with us when contacting our team.
3. HOW WE USE YOUR INFORMATION
We use your personal information to:
- Process and deliver your orders
- Manage payments, refunds and returns
- Communicate with you about your order
- Provide customer support
- Improve our website, products and services
- Send marketing emails or SMS messages where permitted
- Personalise your shopping experience
- Prevent fraud and protect our website
- Comply with legal, tax, accounting and regulatory obligations
- Maintain business records
4. LAWFUL BASIS FOR PROCESSING
We process your personal data using one or more of the following lawful bases:
Contract
We use your information to fulfil orders, process payments, deliver products and provide customer service.
Consent
We use consent when you subscribe to marketing emails, SMS messages, cookies or other optional communications.
Legal Obligation
We may process your information to comply with tax, accounting, consumer protection, food supplement, product safety or legal requirements.
Legitimate Interest
We may use your information to improve our website, prevent fraud, analyse store performance, respond to enquiries and operate our business, provided your rights are not overridden.
5. COOKIES AND TRACKING TECHNOLOGIES
Our website uses cookies and similar tracking technologies to improve your browsing experience, analyse traffic, remember your preferences, support secure checkout, personalise content and measure marketing performance.
Cookies may be used for:
- Website functionality
- Shopping cart and checkout operation
- Analytics and performance
- Advertising and retargeting
- Remembering preferences
You can manage or disable cookies through your browser settings. Some parts of the website may not work properly if cookies are disabled.
6. MARKETING COMMUNICATIONS
If you subscribe to our email or SMS marketing, we may send you updates about products, offers, wellness content and promotions.
You can unsubscribe at any time by clicking the unsubscribe link in our emails or contacting us at info@barakahaus.com.
We do not sell your personal information to third parties.
7. SHARING YOUR INFORMATION
We may share your information with trusted service providers who help us operate our business, including:
- Shopify and website hosting providers
- Payment processors
- Delivery and courier partners
- Email and SMS marketing platforms
- Analytics providers
- Customer support tools
- Fraud prevention providers
- Professional advisers, accountants or legal consultants
- Regulators, authorities or law enforcement where required
These third parties may only use your information for the purpose of providing services to us or where legally required.
8. INTERNATIONAL DATA TRANSFERS
Some of our service providers may process personal data outside the United Kingdom. Where this happens, we take appropriate steps to ensure your information receives a suitable level of protection in accordance with applicable data protection laws.
9. HOW LONG WE KEEP YOUR INFORMATION
We keep your personal information only for as long as necessary for the purposes described in this Privacy Policy.
Order records, transaction records and business records may be retained for legal, tax, accounting, regulatory and fraud prevention purposes.
Marketing data is kept until you unsubscribe or withdraw consent.
Customer support records may be kept to help resolve disputes, improve service and maintain accurate business records.
10. YOUR DATA PROTECTION RIGHTS
Depending on your location and applicable law, you may have the right to:
- Access the personal data we hold about you
- Request correction of inaccurate information
- Request deletion of your personal data
- Object to certain types of processing
- Restrict how we process your data
- Request transfer of your data
- Withdraw consent for marketing or cookies
- Lodge a complaint with a data protection authority
To exercise your rights, contact us at info@barkahaus.com.
If you are based in the UK and are unhappy with how we handle your data, you may also contact the Information Commissioner’s Office.
11. CHILDREN’S PRIVACY
Our website and products are intended for adults aged 18 and over. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, please contact us so we can take appropriate action.
12. SECURITY
We use reasonable technical and organisational measures to protect your personal information. However, no online system is completely secure, and we cannot guarantee absolute security.
13. CHANGES TO THIS PRIVACY POLICY
We may update this Privacy Policy from time to time. Any updates will be posted on this page with a revised “Last updated” date.
14. CONTACT US
For questions about this Privacy Policy or your personal information, contact us at:
Baraka Haus
Email: info@barakahaus.com
Address: Unit 31, Cygnus Business Centre, London NW10 2XA
